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Return it immediately to your local USPS. ONLY if the package AND product are damaged in shipping is exchanging possible. Do to the nature of our products and specific instructions, our products ARE NOT returnable. I will send customer a proof of custom ordered artwork before it is printed for approval when necessary. Orders must be purchased before artwork is started / shipped. I will not spam you or solicit you using the information provided to me.įrequently Asked Questions Return & Exchanges "Your transaction information will be stored on the Etsy system as long as I have my store on Etsy or until Etsy deletes it. "I have no access to your payment account details: Etsy Payments and PayPal process your financial information independently of me. If and when required, we will communicate with you about your order status using the Etsy “convo” platform. taxes) (b) enforce my agreements, terms and policies (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues or (d) protect the rights, property, and safety of my customers or others.
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I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests (i.e. I may use your information to fulfil your order, to settle disputes, or to provide customer support. Your personal information (name and address) as provided to me by Etsy will only be used by me as needed to provide my services. "We only use customer information to fulfill orders. If you have questions relating to the way Etsy uses your information, please refer to the Etsy Privacy Policy here. As a seller on Etsy, I am bound to their policies. The information you provide to Etsy for transaction purposes is governed and stored by Etsy. You can purchase from me with confidence that you are getting the highest quality decals for a great price.ĮTSY is an online marketplace made up of over 1 million individual shops. However, if there is a manufacturer defect, or shipping damage please contact me before leaving neutral or negative feedback. Just peel, stick, squeegee and remove the transfer tape carefully.īoth quality control and customer service are my top priorities.Įach Decal is shipped USPS Priority in a cardboard tube with application directions & squeegee.Īll sales are final. If you would like the name included, please add that in the personalization menu. City Skyline Decals do not include the city name under the silhouette. If printed, I allow ink to dry for 24 hours before rolling and shipping. I understand that all vinyl is not created equally and shelf life plays a factor in the quality of a decal. Application Instructions are listed with the item photos or by visiting: Įach decal is either cut from black vinyl (Avery or 3M) or printed on 3MControlTac Vinyl. Decals make wonderful gifts for children and adults. My Decals are a great addition to any interior or exterior living space.